FREQUENTLY ASKED QUESTIONS

Straight answers, before you ask.

The questions patients and families ask us most, answered honestly.

The service

Do you diagnose or treat patients?

No. TheraRoute is a medical facilitation company, not a healthcare provider. All diagnosis and treatment is delivered by independent, accredited hospitals and consultants, and every clinical decision rests with the treating consultant. What we do is comparison, coordination and advocacy.

How quickly will I get a medical opinion?

after the treating team completes its review of sending your reports. They are read and answered by a treating consultant, with an itemised estimate — you will be speaking to clinicians, not a call centre.

Can I get a second opinion before deciding?

Yes, and we encourage it. You can ask for another hospital or a second consultant on any case at any point. Nothing is binding until you choose to proceed — and we will tell you honestly when the right answer is to be treated closer to home.

Costs & payment

How much does treatment in India cost?

Indicative starting prices range from about $2,500 for an IVF cycle to $28,000 for a liver transplant — typically 50–80% below Western cost. These are guides, not quotations. Your confirmed figure comes in a written, itemised estimate built from your records. See all costs.

Does a lower price mean lower quality?

Not at accredited centres. The lower price mainly reflects lower staff and overhead costs, not a compromise on implants, imaging or surgical standards. We list only JCI- or NABH-accredited hospitals, many with surgeons who trained or practised abroad.

How does TheraRoute get paid?

Our service is free to you. Hospitals in the network pay us a facilitation fee for the cases we bring and the coordination we handle. You are never charged more than the hospital's own price, and you pay the hospital directly on its own invoice. More on how we are paid.

Safety & quality

Is it safe to have treatment in India?

At accredited hospitals, yes. We list only JCI- or NABH-accredited centres, held to recognised international and national standards. Outcomes still depend on the specific condition and the centre's experience with it, which is why we show high-volume centres and compare them on your own records rather than ranking hospitals.

How do you choose the hospitals?

By accreditation and by verified experience in the specific procedure — not by who pays us most. Where a treatment depends heavily on volume, such as transplant or cochlear implants, we say so and point you to the centres that do it often.

Travel, visa & aftercare

How do I get a medical visa for India?

Most nationalities can apply for an e-Medical Visa online; some must apply at an Indian mission. You will usually need an invitation letter from the treating hospital, which we arrange. Depending on your country and length of stay, FRRO registration may be required after arrival, and up to two attendants are generally permitted. See visa and travel.

What happens after I fly home?

Follow-up consultations continue by video, reports are chased on your behalf, and medicines are shipped where regulations allow. For treatments needing ongoing care — transplant immunosuppression, cochlear implant mapping — we help set up follow-up near your home.

Can my family come with me?

Yes. A medical visa generally allows up to two attendants, and we help arrange accommodation near the hospital. Your advocate is in the building to take the logistics off your family so they can spend the time on you.

Let us help you find your next step.

Explore your options or speak with the TheraRoute team about your questions.

Talk to our team →